As the first full-time User Researcher at The Browser Company of New York it was my responsibility to set the tone for our “Voice of Members” reporting for Arc.
This monthly report was such a hit internally that our Voice of Customer Partner (Enterpret) tapped me for the template.
I’m always happy to help fellow researchers, and customer support partners! I jumped at the chance to share.
1.
UX Research samples from The Browser Company of New York are available upon request.
2.
Sample deliverables and exploratory projects also offer insight into my approach.
Check those out so we don’t have to play the NDA game!