Customer Dashboard
March/April
Based on reviews pulled up to April 30, 2020. Made via Wordclouds.
Monthly Recommendation
(Visualized, AT LEFT)
Top terms used in customer reviews - (excluding antiques):
educational
folk
furniture
look
Favorable reviews emphasized:
learning something new
a focus on folk and local antique reports
large photographs (making looking rather than reading easier)
Consider:
articles on topics not yet covered
isssue or series of stories with a specific, focused locale
larger images (and/or shortened copy)
Additional Recommendation
Listen above: a selection of customer reviews and commentary.
(From This Old Hudson).
Monthly Highlights
“New Traditional” Decorating trends (from The Spruce)
“This blend of the old and the new celebrates the best of each, creating a look that is both timeless and timely.”
“Modern Traditional” trends (from Emily Henderson)
“Unlike Modern Farmhouse, which can feel quite ‘planned’ and less like it came together over time, this look is a bit more refined and slightly less rustic (think more early settler meets chic English cottage meets super cool Euro hipster).”
“Grandmillennial style” explained (from House Beautiful)
“Ranging in age from mid-20s to late-30s, grandmillennials have an affinity for design trends considered by mainstream culture to be “stuffy” or “outdated”—Laura Ashley prints, ruffles, embroidered linens.”
(From Erin Napier on Instagram).
Further Reading + Resources
Emerging trend tracking.
Requires login.
Trend forecasting in home and life space / customer reports.
Login not required.
Up-to-minute trend reporting.
Neil Patel: Guide to Customer Segmentation
Understanding customer segments in Google Analytics reports.